CITY HALL REOPENING
City Hall will reopen to the public on June 1st, 2020. Social distancing and wearing masks is strongly encouraged if residents enter the building. If you have business with the city that can be conducted over the phone or through email, we encourage you to do so, but if you absolutely must come see us at City Hall, we want to help you as quickly and efficiently as possible so that the office does not become crowded.
COVID-19 UPDATES PAGE
We have added a new page to our website titled COVID-19 Updates. This page can be accessed by clicking on its heading in the menu. The COVID-19 Updates page contains updates from the state and the City of Mt. Healthy as the situation changes, as well as local and state resources for making it through these difficult times. All future information about this situation that we share with our residents will be posted to the COVID-19 Updates page. Please take a look at the information we have available for residents, and stay healthy, Mt. Healthy!
The City of Mt. Healthy essential services include Police, Fire & EMS services. They can be reached at the following numbers:
Police Dept. Non-Emergency Number: 513-728-3183
Fire & EMS Non-Emergency Number: 513-825-2260
For all emergencies, please call 911.
The Administrative office will be open for in person receiving of deliveries and mail only Monday through Friday 8:00 am to 4:30 pm. All other communication will be handled over the phone or by email. For municipal tax concerns, reporting trash or recycle misses, building permit information, reporting property maintenance issues please call 931-8840 Monday through Friday 8:00 am to 4:30 pm. Or reach out to the following email addresses:
Rrissel@mthealthy.org (tax, building permit info, misc.)
Awashick@mthealthy.org (tax, building permit info, misc.)
Wknight@mthealthy.org (Building & Zoning, property maintenance, building permits)
Gwong@mthealthy.org (Building & Zoning)
Residents may also continue to report issues through SeeClickFix, which will be monitored by administrative staff.
As always, stay tuned for more information, and stay healthy, Mt. Healthy!
MT. HEALTHY POLICE COVID-19 DIFFERENTIAL RESPONSE PLAN
Mt. Healthy residents, please see the Mt. Healthy Police COVID-19 Differential Response Plan to get a better understanding of how Mt. Healthy Police are responding to COVID-19. The Plan can be accessed HERE.
CITY BUILDING LIMITING FACE-TO-FACE CONTACT
As a precautionary measure due to COVID-19, City Hall is limiting face-to-face contact to delivery personnel ONLY. Residents may still have their taxes filed if they leave them in the drop box by the front door; envelopes will be available for documents. Residents may also email documents to our administrative staff at firstname.lastname@example.org and email@example.com or fax documents to our office at 513-728-3189. Please call City Hall at 513-931-8840 with any questions. Stay healthy, Mt. Healthy!
A call center to answer questions regarding COVID-19 is open 7 days a week from 9 a.m.-8 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634). More information can also be found at https://coronavirus.ohio.gov/wps/portal/gov/covid-19/.
Mt. Healthy residents, please be aware of this important information from Hamilton County regrading COVID-19.
Now is the time to prepare for the potential impact of Coronavirus Disease 2019 (COVID-19) and have a plan to stay informed. In addition to practicing regular healthy habits to limit the spread of germs, the public can now sign up to get alerts and tips from Hamilton County officials regarding COVID-19. Alerts are available via text message, e-mail, and voice call through the Alert Hamilton County system.
To sign up for COVID-19 alerts, please visit the Alert Hamilton County (Alert HC) website: www.alerthc.org. If you already have an Alert HC/Smart911 account, log in to your existing account and select “COVID-19 Alerts” at the bottom of the opt-in alert list. If you have not yet signed up for Alert HC, create a Smart911 Safety Profile and select “COVID-19 Alerts” at the bottom of the opt-in alert list.
For more COVID-19 information, please visit the Hamilton County Public Health website: https://www.hamiltoncountyhealth.org/announcements/corona-virus-information/.
CITY MAILING LIST
If you’d like to receive information about upcoming city events and other important information, another great way to stay informed is through the city mailing list. If you’re interested in being added to the mailing list, please contact our Administrative Liaison Ray Rissel at firstname.lastname@example.org.
ELECTRIC AGGREGATION NEWS RELEASE
Dynegy will now serve the next term of Mt. Healthy’s electric aggregation program. For more information, you can check out the news release HERE, the FAQ HERE, or take a look at our Natural Gas and Electric Aggregation page under the Residents tab.
MT. HEALTHY LAUNCHES SEECLICKFIX
The City of Mt. Healthy is proud to announce the launch of SeeClickFix in our city. SeeClickFix is a service that allows residents to report issues throughout the community- such as potholes, graffiti, abandoned cars, and more- using the SeeClickFix or online web portal. But not to worry, residents can still call and come into City Hall to report problems. One of the major benefits of SeeClickFix is that if residents provide an email address when they report an issue, they will receive automatic updates when action is taken to resolve the issue, so every step of the way, residents will be in the know about the status of their issue. To report an issue, click on the SeeClickFix button on our website menu or download the SeeClickFix app. Happy reporting!
You can also click here to read about our launch on the SeeClickFix blog.