Recent Electric Aggregation Letters from IGS Energy & Duke Energy
Please be aware that our City recently switched suppliers for our electric aggregation program. We have selected IGS Energy, our current provider for our natural gas aggregation program, to serve as the supplier for the next term of our electric aggregation program.
Unfortunately in mailing notices about the new electric aggregation program, IGS Energy experienced multiple and varying mailing list issues which caused people to receive incorrect mailings. Residents who were in the previous aggregation program will receive an opt-out letter in the coming days. Please read that letter carefully and follow the instructions to opt-out if you do not wish to participate. Otherwise, you will be added to the program and IGS Energy will appear on your bill in the next 1-2 months. If you are unsure of your prior participation, please call IGS Energy to confirm your current status.
IGS Energy is sorry for the inconvenience and confusion they have caused. In order to make things right, restitution will be provided to anyone who has experienced financial harm by not being enrolled in the program on time. If you are owed restitution, you will see it as a credit on the first bill you receive from Duke Energy that shows IGS Energy as your supplier. The restitution amount is based on your usage and for the average residential account in Mt. Healthy, that amount is likely to be approximately $10. We ask that you direct all calls to IGS Energy and their trained agents at 1-877-353-0162. IGS Energy’s dedicated agents have been specifically trained to identify the specific issue that occurred with each account. Their agents can make sure that you are enrolled if you wish to participate in the program and are not enrolled if you wish to be excluded from the program.
FAQ Mt. Healthy Electric Aggregation Program with IGS Energy
What Is Aggregation?
In Ohio, local communities are allowed, by law, to join their citizens together to buy natural gas and/or electricity as a group and thereby gain buying power to solicit the lowest price for the group’s natural gas and/or electricity needs. This is called Government Aggregation. The Public Utilities Commission of Ohio (PUCO) presents the following information to help you understand the process if your community decides to aggregate.
Aggregation is when a group of customers join together to form a single, larger customer that buys energy for its members. A large buying group may be able to get a better price for the group members than you can on your own.
All governmental aggregators buying electricity must be certified by the PUCO. Communities that aggregate to buy natural gas are required to be certified by the PUCO unless they aggregate under an Ohio Constitution provision which allows home rule or the right for communities to take action under their own charters. If an aggregator is going to provide natural gas and/or electric buying services, it must be certified separately for each industry. Certification by the PUCO means they have met strict requirements for doing business in Ohio. Therefore, you can participate with confidence.
City of Mt. Healthy officials are pleased to announce that they have chosen IGS Energy as the supplier for the City’s Electric Aggregation Program. Mt. Healthy residents who participate in the program are receiving a fixed rate of 5.47 cents per kilowatt-hour (kWh) on their electric generation through April 2020.
Price to Compare
The Price to Compare (PTC) is shown on Duke’s bill and is an indicator of the rate for electric generation supply that the average customer is paying Duke Energy. The average customer would avoid paying Duke that amount if they switch electric generation suppliers, and thus if the competitive supplier’s price is less, the customer saves the difference. Keep in mind that Duke’s PTC changes quarterly, so the PTC is unknown beyond the current quarter, while IGS Energy’s price is fixed. The amount you save over the term of the contract is unknown because Duke’s price is unknown, but we believe that with the program price of 5.47 cents per kWh you stand a very good chance of saving over the life of the program, in addition to the peace of mind of knowing that your rate will not go up.
Contact IGS Energy at: 1-877-353-0162, weekdays from 8:00 a.m. to 8:00 p.m.
Natural Gas Aggregation
Interstate Gas Supply (IGS) a large privately held company with headquarters in Dublin, Ohio was selected to serve the city for a 2-year period. IGS won a competitive bid process and was chosen as our program’s supplier through the March 2018 bill period. IGS is certified by the Public Utilities Commission of Ohio, currently supplies more customers that all the other marketers combined in the Cincinnati area, and has served many governmental aggregation programs across Ohio. IGS negotiates gas supply contracts for the lowest rate. The rate can/will vary month to month. With the April 2016 gas rate, IGS has beaten Duke’s rate for the 23rd consecutive month.
If you have additional questions please call IGS at 1-877-353-0162, weekdays, from 8:00 a.m. to 8:00 p.m.